What To Do If Your Phone Calls Are All Failing

Kimberly Perez

Call Failed

If you’ve ever tried to make a call on your iPhone only to see “Call Failed” on the screen, you know how frustrating it can be. This problem can happen for many reasons, and fixing it might require checking a few settings or making some quick adjustments. Common issues include poor network signal, software problems, or incorrect settings. One of the first things to check is whether your phone is in Airplane Mode. This setting turns off all wireless connections, so double-check that it is off.

Also, look at your signal strength. If you are in an area with weak coverage, this might be causing the problem. Sometimes, resetting your network settings can also help clear up any issues. Other troubleshooting steps include restarting your phone or updating to the latest software. If the problem persists, checking additional settings like “Do Not Disturb” or “Silence Unknown Callers” can also be important. Following these steps can often resolve the issue quickly.

Troubleshooting Call Failures: A Simple Guide

Check Your Signal Strength

A weak signal often causes dropped or failed calls. Check the signal bars on your phone’s screen. If you have one or two bars, try moving to a location with better reception.

Restart Your Phone

Sometimes, a simple restart can fix software glitches that interfere with calls. Turn off your phone, wait a few seconds, and then turn it back on.

Check for Carrier Outages

Occasionally, carriers experience outages that affect call service. Check your carrier’s website or social media for any announcements.

Airplane Mode Trick

Toggle airplane mode on and off. This can reset your phone’s connection to the network and resolve call issues.

Verify Your Account Status

Ensure your account is active and in good standing with your carrier. If you have any outstanding bills or your service is suspended, it could explain call failures.

Update Your Phone’s Software

Outdated software can have bugs that affect call functionality. Check for updates in your phone’s settings and install any available updates.

Remove and Reinsert Your SIM Card

A loose or dirty SIM card can cause connection problems. Turn off your phone, remove the SIM card, gently clean it with a soft cloth, and reinsert it.

Check for Blocked Numbers

If you’re trying to call a specific number and it keeps failing, check if it’s accidentally blocked on your phone. Go to your phone’s settings and look for a “Blocked Numbers” or similar option.

Reset Network Settings

This can resolve network-related issues. Go to your phone’s settings and look for “Reset Network Settings.” Note that this will erase saved Wi-Fi passwords and cellular settings.

Contact Your Carrier

If none of the above solutions work, contact your carrier’s customer support. They can check your account for any issues and provide further assistance.

Weak SignalMove to a location with better reception or try Wi-Fi calling.
Software GlitchRestart your phone.
Carrier OutageCheck your carrier’s website or social media for updates.
Network IssueToggle airplane mode on and off, reset network settings, or contact your carrier.
Blocked NumberCheck your phone’s blocked numbers list.
Account IssueVerify your account status with your carrier.
Outdated SoftwareUpdate your phone’s software.
SIM Card IssueRemove and reinsert your SIM card.

Key Takeaways

  • Common causes of failed calls are weak signal, software issues, or settings.
  • Check Airplane Mode and signal strength first.
  • Restarting the phone and updating software can help too.

Understanding Call Failures on iPhone

iPhone calls might fail for various reasons linked to software, network, and hardware issues. This section will cover the main causes to help understand what might be happening with your device.

Software and Carrier Update Issues

Software updates are essential for the proper functioning of any iPhone. Sometimes, an outdated version of iOS or carrier settings can cause call failures.

To check if your software is up to date, go to Settings > General > Software Update. If there is an update available, install it. Similarly, a carrier settings update can fix call issues. Go to Settings > General > About. If you see a prompt, update the carrier settings.

Resetting network settings can also help. This will remove saved Wi-Fi networks but can resolve glitches. Go to Settings > General > Reset > Reset Network Settings. Ensure all settings are refreshed, which might resolve call failures.

Network and Connectivity Challenges

Problems with network connectivity can cause call failures. iPhones rely heavily on strong cellular service to make and receive calls. Weak cellular network signals can drop calls.

Switching Airplane Mode on and off can refresh the network. Also, checking Network Selection settings can help. Go to Settings > Cellular > Network Selection and switch off Automatic. Manually selecting your carrier can sometimes resolve issues.

Checking Wi-Fi and cellular data settings is also helpful. If you use Wi-Fi calling, ensure that the Wi-Fi connection is stable. Sometimes, switching between Wi-Fi and cellular networks improves call quality.

Hardware and SIM Card Related Issues

Hardware problems can also lead to call failures. Issues with the SIM card might be the culprit. A physical SIM card might not be properly seated. Remove the SIM, check for damage, and reinsert it carefully.

For devices with eSIM or dual SIM setups, ensure that both SIM settings are configured correctly. Go to Settings > Cellular to check the status. If there’s a problem with the SIM card or the slot, contacting your service provider is advised.

Sometimes, call failures are due to service outages. Checking with your carrier for any network outages or disruptions can provide insight.

Troubleshooting Call Failures

It’s common for iPhone users to experience call failures. From basic checks to advanced settings, this guide will help resolve those issues.

Basic Troubleshooting Steps

First, check signal strength. Low or no signal can cause call failures. Move to an area with better reception if needed.

Next, restart the phone. This simple step can reset connections and clear minor glitches. Hold the power button and slide to power off. Wait a few seconds, then turn the phone back on.

Toggle Airplane Mode. Go to the Control Center and turn Airplane Mode on, wait ten seconds, then turn it off. This can refresh your phone’s connection to the network.

Check your settings for Call Forwarding and Do Not Disturb. Make sure these are turned off. Go to Settings > Phone and verify Call Forwarding is off. Then, go to Settings > Do Not Disturb and ensure it’s not activated.

Advanced Solutions and Settings

Sometimes the issue needs more advanced fixes. Update iOS. Go to Settings > General > Software Update and install any available updates. Updates often fix bugs and improve performance.

Force close the Phone app. Double tap the home button (or swipe up and hold for newer models) to see all open apps. Swipe up on the Phone app to close it. Reopen and try calling again.

Reset Network Settings. This clears saved Wi-Fi passwords and preferred networks, but can fix network problems. Go to Settings > General > Reset > Reset Network Settings.

Check for carrier updates. Go to Settings > General > About. If there’s an update from your carrier, you’ll see a prompt to install it.

Seeking Professional Support

If none of these steps work, it may be time for professional help. Contact Apple Support or visit an authorized service provider. They can diagnose more complex issues related to software or hardware.

Check with your service provider. There might be a billing-related block on your account, or they could have network issues affecting your area. Contact their customer support line.

For issues with third-party apps, check for any updates or reinstall the app if needed. This might solve problems caused by software glitches or bugs within the app.

If problems continue, a factory reset might be necessary. This erases all content and settings, so back up any important data first. Go to Settings > General > Reset > Erase All Content and Settings. Use this as a last resort.