Accessibility

Last Updated: March 22, 2024

We are committed to improving accessibility for all users across our web, mobile, and app platforms, dedicating substantial resources to make our content inclusive for everyone. Our accessibility initiatives align with the Web Content Accessibility Guidelines (WCAG) 2.0, 2.1, and 2.2, Level AA standards.

Accessibility is integrated into every stage of our design and development. Our updates include adding alt-text to images, supporting keyboard navigation and screen reader technology, offering closed captions, enhancing color contrast and zoom options, and providing an accessibility statement on each site with contact information for users to report any access issues.

To provide the best possible user experience, we recommend using up-to-date versions of web browsers and assistive technologies. We appreciate feedback from our community and encourage users to inform us of any accessibility barriers they encounter.

We strive to ensure that our content is accessible to everyone, including those with disabilities. If you have any questions, concerns, or experience technical difficulties with our sites, apps, or products, please reach out to us, and we will do our best to resolve your concerns promptly.


1. Commitment to Accessibility

At 9meters, we are dedicated to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe in an inclusive online experience, and we continuously strive to enhance the usability of our platform for all visitors.


2. Accessibility Features

To enhance the user experience, our website incorporates the following accessibility features:

  • Text Scaling: Users can adjust the text size for better readability.
  • Keyboard Navigation: Our site can be navigated using a keyboard, allowing users to access essential features without a mouse.
  • Alt Text for Images: Every image on our site includes a descriptive text alternative for screen readers.
  • Captions for Multimedia: Videos and audio content come with captions or transcripts, ensuring content is accessible to individuals with hearing impairments.

3. Continuous Improvement

We recognize that technology and user needs continuously evolve. As such, we are always seeking out solutions to improve the overall accessibility of our website. Feedback from our community plays a critical role in this process.


4. Compatibility with Browsers & Assistive Technology

9meters is designed to be compatible with modern web browsers and popular assistive technologies. For the best experience, we recommend using the latest browser versions.


5. Feedback & Reporting Issues

We value your feedback. If you encounter any accessibility barriers or have suggestions to enhance the site’s accessibility, please reach out to us at accessibility@9meters.com. We appreciate your patience and commitment to helping us serve all users better.


6. Accessibility Training

To ensure our website remains accessible, our team undergoes regular training and is informed of the latest accessibility guidelines and best practices.


7. External Links

Our site may contain links to external websites not managed by 9meters. We cannot guarantee the accessibility of third-party websites and encourage users to notify us if they encounter any issues accessing external content.


8. Updates to This Statement

As part of our commitment to accessibility, we will review and update this statement periodically to reflect our ongoing efforts and community feedback.


For further information or assistance related to our website’s accessibility, please contact us at accessibility@9meters.com.