Canceling a Planet Fitness membership can seem tricky, but it doesn’t have to be. Many people join gyms with good intentions but find they no longer use them. To cancel your Planet Fitness membership, you need to visit your home gym in person or send a letter by mail. Some clubs may let you cancel online, but this isn’t always an option.
When you go to cancel, bring a pen and paper. You’ll need to fill out a form and may have to pay a fee. The fee amount can vary based on your plan and how long you’ve been a member. It’s a good idea to check your contract before you go. This way, you’ll know what to expect.
Remember, Planet Fitness often requires you to cancel by a certain date each month. If you miss this date, you might have to pay for an extra month. Plan ahead to avoid extra charges. Canceling may take some effort, but it can save you money in the long run.
Ending Your Planet Fitness Journey
Visit in Person
The most reliable way to cancel your Planet Fitness membership is to visit your home club in person. This allows you to speak directly with a staff member and ensure your cancellation is processed correctly. It’s generally recommended to submit a written cancellation letter to have a record of your request.
Send a Certified Letter
If you can’t visit the club in person, you can send a certified letter to your home club requesting cancellation. This method provides proof of your cancellation request and ensures it reaches the appropriate personnel. Include your name, membership information, and a clear statement of your intent to cancel.
Sample Planet Fitness Cancellation Letter Template
[Your Name]
[Your Address]
[City, State Zip Code]
[Email Address]
[Phone Number][Date]
Planet Fitness
[Club Address]
[City, State Zip Code]Subject: Membership Cancellation – [Your Membership ID]
Dear Planet Fitness Management,
This letter constitutes my written request to cancel my Planet Fitness membership, effective immediately. My membership ID is [Your Membership ID].
Please ensure that my membership is not renewed and that no further charges are applied to my account. I understand that a cancellation fee may apply as per my membership agreement.
I kindly request written confirmation of this cancellation to ensure my request has been processed. You can reach me at the contact information provided above.
Thank you for your time and assistance.
Sincerely,
[Your Signature]
[Your Typed Name]
Check for Online Cancellation
Some Planet Fitness locations may offer online cancellation options through their website or member portal. Log in to your account and look for a cancellation or membership termination option. If available, follow the provided instructions to submit your cancellation request electronically.
Contact Customer Service
If other options are unavailable, you can try contacting Planet Fitness customer service by phone or email. Explain your situation and request cancellation. Be prepared to provide your membership details and any necessary verification.
Planet Fitness Cancellation Methods
| Method | Description |
|---|---|
| Visit in Person | Visit your home club and submit a written cancellation letter. |
| Certified Letter | Send a certified letter to your home club requesting cancellation. |
| Online Cancellation | Check for online cancellation options through the website or member portal. |
| Customer Service | Contact Planet Fitness customer service by phone or email. |
How much does it cost to cancel Planet Fitness Membership?
Planet Fitness may charge a cancellation fee if you cancel your membership before the end of your contract term or cancel too late in the month:
If your membership has a minimum term and is canceled prior to end of contract term, a $58 buyout fee is required.
- Early termination feeIf your membership has a minimum term and you cancel before the contract ends, you’ll need to pay a $58 buyout fee.
- Late cancellation feeIf you cancel too late in the month, you might be charged a fee to avoid the next month’s bill.
- Annual fee cancellationTo stop the annual fee from being billed, you must cancel by the 25th of the month before the annual fee date.
You can cancel your Planet Fitness membership in a few ways:
- Visit your home club: You can visit your local Planet Fitness in person to cancel your membership.
- Send a written notification: You can mail a letter to your home club that includes your name, address, phone number, and Planet ID membership number. Planet Fitness recommends sending it via certified mail.
- Cancel online: Some members may be able to cancel their membership online, depending on their membership type and the location of their home club.
The cancellation process may vary by location, so you should check with your local Planet Fitness facility for more information.
Key Takeaways
- Visit your home gym or send a letter to cancel
- Bring a pen and be ready to fill out a form
- Check your contract for fees and cancellation dates
Understanding Planet Fitness Membership Cancellation
Planet Fitness has specific rules for ending memberships. These rules cover when and how to cancel, as well as any fees you might need to pay.
Membership Cancellation Policy
Members must cancel in person or by mail. Calling or emailing is not enough. To cancel in person, go to your home gym and talk to a staff member. Bring a pen to sign papers. For mail cancellations, send a letter to your home gym. Include your name, address, phone number, and reason for canceling.
It’s best to cancel by the 10th of the month. This stops the next month’s payment. If you cancel after the 10th, you may be charged for one more month.
Always get proof of your cancellation. Ask for a copy of the form you sign or a receipt.
Fees and Minimum Terms
Planet Fitness often has a 12-month minimum term. If you try to cancel before this, you may have to pay a fee. The fee can be up to $58, depending on your plan.
There’s also a yearly fee, usually around $39. This is charged once a year, often in October. If you cancel close to this date, you might still have to pay it.
Some plans have no long-term commitment. These let you cancel anytime without extra fees. But you still need to follow the cancellation rules.
Check your contract to see your exact terms. If you’re not sure, ask a staff member at your gym.
How to Cancel Your Membership
Ending a Planet Fitness membership can be done in three main ways. Each method has its own steps and requirements.
Cancellation via Mail
To cancel by mail, write a letter to your home gym. Include your name, address, phone number, and member ID. State clearly that you want to cancel. Send the letter by certified mail. This gives you proof of delivery. Keep a copy of the letter for your records.
Planet Fitness may have a specific form for cancellations. Ask your gym if they have one. If so, fill it out and send it with your letter.
Make sure to send your letter well before your next billing date. This helps avoid extra charges.
Cancellation in Person
Visiting your home gym is often the easiest way to cancel. Go to the front desk and tell them you want to end your membership. Bring a photo ID and your membership card.
Ask to speak with a manager if needed. They can guide you through the process. Some gyms may ask you to fill out a form.
Get a copy of your cancellation paperwork. This serves as proof that you cancelled. Keep it in case any issues come up later.
Online Cancellation Process
Planet Fitness doesn’t offer online cancellation for all members. Some may be able to cancel through the website or app. Log in to your account to check if this option is available.
If you can cancel online, follow the steps given. You might need to provide a reason for leaving. Print or save any confirmation you receive.
For most members, online cancellation isn’t possible. In this case, you’ll need to use mail or in-person methods instead.
Post-Cancellation Considerations
After canceling your Planet Fitness membership, there are important steps to take. These steps help protect your finances and confirm your membership status.
Handling Billing and Bank Accounts
Check your bank account for any charges after canceling. Stop automatic payments to Planet Fitness. Call your bank if needed to block future charges. Keep an eye on your statements for a few months. This helps catch any surprise fees.
If you used a credit card, update your card info with Planet Fitness. This prevents unwanted charges if they have your old card on file. Ask Planet Fitness for a final bill to make sure all fees are paid.
Confirmation and Membership Follow-Up
Get written proof of your cancellation from Planet Fitness. This can be an email or paper document. Save this proof in case of future disputes.
Contact customer service if you don’t get confirmation within a week. Follow up by phone or email to make sure your account is closed. Ask for the name of the person you speak with and write it down.
Check your online account, if you have one. Make sure it shows your membership as canceled. If it doesn’t, reach out to member services right away.
FAQs
Is there any other way to cancel Planet Fitness membership?
Yes, there are a few ways to cancel your Planet Fitness membership:
- In person: Visit your home club and submit a written cancellation letter.
- By mail: Send a certified letter to your home club requesting cancellation.
- Online: Some locations allow online cancellation through their website or member portal.
Can I cancel Planet Fitness by calling?
While it’s preferable to cancel in person or by mail, you can try calling your home club or Planet Fitness customer service to request cancellation. However, they may still require written confirmation.
Why is Planet Fitness charging me $49?
This could be an annual fee, which is separate from your monthly membership dues. It’s typically charged once a year to cover club maintenance and upgrades.
What to write in a Planet Fitness cancellation letter?
Include your name, membership information, address, phone number, and a clear statement of your intent to cancel. You can also request a confirmation of your cancellation in writing.
How do I waive my Planet Fitness cancellation fee?
You might be able to waive the fee if you have a valid medical reason or relocate outside a certain radius of any Planet Fitness location. You’ll need to provide documentation to support your claim.
How do I politely cancel a membership?
Express your gratitude for their services and state your reason for cancellation clearly and concisely. Maintain a polite and respectful tone throughout your communication.
